Privacy Policy – Urban Store India

Urban Store India (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://urbanstoreindia.com, make purchases, or interact with our services, including payment integrations like PhonePe.

1. Information We Collect

Identity & Contact Data: Name, email address, phone number
Address Data: Billing and shipping addresses
Technical Data: Device type, browser type, IP address
Transaction Data: Order details, payment method (via gateways)
Usage Data: Pages visited, time spent, and interaction data with our site

2. How We Use Your Information

Process and fulfill orders
Provide customer support
Improve our website, products, and services
Communicate updates, offers, and order notifications
Ensure legal compliance and prevent fraudulent activities

3. Sharing Your Information

We may share your data with trusted third parties:

Payment Gateways: secure payment processors
Logistics Providers: For order delivery and shipping updates
IT & Security Providers: For website hosting, data backup, and security monitoring
Legal Authorities: If required to comply with legal obligations

We never sell or rent your data to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL encryption on our website
Secure servers and firewalls
Limited access controls for internal data handling

5. Cookies and Tracking Technologies

We may use cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to improve user experience and marketing performance. You can manage cookie preferences in your browser settings.

6. Your Data Rights

Under applicable laws, you have the right to:

Access and review your data
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications

To exercise these rights, contact us at the details below.

7. Legal Compliance

We comply with the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 under the IT Act, 2000. We also follow applicable privacy regulations required platforms.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us:

Email: info@urbanstoreindia.com
Phone: +91 7016355280
Address: Urban Store India,
One World Building, A wing Office No. 518,
Near Sheetal Park, Ayodhya Chowk,
150 Feet Ring Road, Rajkot, Gujarat - 360006